What is the Two-Factor Authentication (2FA) ?
Why do I have to be authenticated with 2FA ? The 2FA has been set up in Wisembly since March 2019. For Wisembly, security is a very important matter. We put many efforts in protecting your data and documents. However, security also depends on pre...
How to set the opening dates of your platform to your participants ?
When you create a Wiz, you have to fill in the date and time of your meeting. The dates correspond to the period a participant can access the platform. Note : A wiz will always be accessible by its owner, whereas an Administrator can access it be...
How do I create a Wisembly account so I can create a Wiz?
1. Access Wisembly Wisembly is a 100% web application, which means there is nothing to install. You and your participants only need a web browser and an Internet connection. You can access the solution here: app.wisembly.com. Here you can joi...
How to delete my account?
You cannot delete your Wisembly account by yourself. Please contact the support to make a request via firstname.lastname@example.org
How to change the language on your Wiz?
1. The default language The language on Wisembly is set automatically by the information in your browser. If you browse in English then the application will default to English. If the browser language is not one the 2 languages (French, English) s...
Where can I find my password, and how do I change it?
1. Finding my password If you lost your password, you can always request a new one: 1 - Click on the Connect button. 2 - Select the Connect with email option. 3 - Click on Did you forget your password? Then type your email address and send the re...
Where is the summary of all my Wiz?
All your Wiz are in your account history. To access it :1- Go to the home page by connecting to your Wisembly account.2 - On this page, you will find all your events. You can access them by clicking on them.
How to delete a Wiz ?
1 - Go to Configure your wiz > Settings > Administration 2 - Click on Delete your Wiz 3 - Then, select Yes, delete it 4 - Enter the keyword of the wiz 5 - Don't forget to Save Note : Deleting a wiz can't be reversed